Privacy Policy
Privacy Policy
Last updated: 20 March 2026
EA Accountancy Limited respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and share your personal data when you visit our website, contact us, enquire about our services, become a client, subscribe to updates, or otherwise interact with us.
Please read this policy carefully together with any other privacy notices we may provide at the point we collect or process your data.
1. Who we are
EA Accountancy Limited
Trading as The Ellis Group
Company number: 12439451
Registered office:
Piccadilly Business Centre
Unit C Aldow Enterprise Park
Manchester
M12 6AE
Contact details:
Email: info@eaaccountancy.co.uk
Phone: +44 (0)7415 051375
Websites:
For any questions about this Privacy Policy or how we use your personal data, please contact us using the details above.
2. Your right to complain
If you have any concerns about how we use your personal data, please contact us first and we will try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection matters.
3. The personal data we collect
We may collect, use, store and transfer different types of personal data depending on how you interact with us.
Identity data
Includes your name, title, date of birth, and identity verification information where required for onboarding or compliance purposes.
Contact data
Includes your email address, telephone number, postal address, business details, and other contact information you provide.
Financial data
Includes bank details, billing information, payment details, and financial information relevant to our services.
Client and compliance data
Includes tax information, company information, identification documents, proof of address, anti-money laundering data, and other regulatory requirements.
Technical data
Includes your IP address, browser type, device type, operating system, and other technical information.
Usage data
Includes how you use our website, pages visited, and interactions with site features.
Marketing and communications data
Includes your preferences for receiving marketing and records of communications with us.
We may also use anonymised or aggregated data for analytics and business improvement purposes.
4. How we collect your personal data
Direct interactions
You may provide data by:
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filling in forms on our website
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contacting us by email, phone, or social media
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booking a consultation
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requesting information or quotes
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subscribing to updates
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becoming a client
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providing documents or compliance information
Automated technologies
We may collect technical and usage data automatically through cookies and similar technologies when you use our website.
Third parties
We may receive data from:
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analytics providers
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advertising platforms
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payment processors
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compliance and identity verification providers
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publicly available sources (e.g. Companies House)
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professional advisers or introducers
5. How we use your personal data
We may use your personal data to:
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respond to enquiries
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provide information and quotations
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onboard and manage clients
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carry out identity verification and compliance checks
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deliver our services
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process payments and manage billing
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manage our relationship with you
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improve our website and services
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send service-related communications
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send marketing communications - where permitted
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protect our business and systems
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comply with legal and regulatory obligations
6. Lawful bases for processing
We rely on one or more of the following legal bases:
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Performance of a contract
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Legal obligation
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Legitimate interests
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Consent (for certain marketing and cookies)
7. Marketing
We may send you information about our services where:
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you have requested it
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you are an existing client
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or you have given consent
You can opt out at any time by:
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using the unsubscribe link
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replying to a message
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contacting us directly
Opting out will not affect essential service communications.
8. Cookies and similar technologies
We use cookies to:
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ensure the website functions properly
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analyse usage
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improve performance
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support marketing activities
Types of cookies we may use:
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Strictly necessary
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Analytics
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Functionality
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Advertising / targeting
You can manage your cookie preferences via our cookie banner or your browser settings.
9. Who we share your data with
We may share your data with trusted third parties, including:
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website and hosting providers
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IT and software providers
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payment processors
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cloud storage and communications providers
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compliance and AML providers
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professional advisers
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HMRC, regulators, or authorities
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marketing and analytics providers
All third parties are required to handle your data securely and lawfully.
10. International transfers
Some service providers may process data outside the UK.
Where this happens, we ensure appropriate safeguards are in place to protect your data.
11. Data security
We have implemented appropriate security measures to protect your personal data.
Access is limited to those who need it for legitimate business purposes.
12. How long we keep your personal data
We retain personal data only as long as necessary.
Examples:
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enquiries: short-term retention
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client records: typically 6 years (legal requirement)
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marketing data: until you opt out
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analytics: based on platform settings
13. Your data protection rights
You may have the right to:
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access your data
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correct your data
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request deletion
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object to processing
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restrict processing
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transfer your data
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withdraw consent
To exercise your rights, contact us using the details above.
14. Third-party links
Our website may include links to external websites. We are not responsible for their privacy policies.
15. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.